One of the biggest headaches at any veterinary hospital or hospital system is managing patient records and workflows. Information needs to be easily accessible, yet secure; quickly updatable, yet safely managed. Often, these hospital workflow systems evolve over time with different softwares, processes, and paper trails. Over time, these ad-hoc systems begin to create more bottlenecks than efficiencies because each moving part is rarely in conversation with another.
Electronic treatment flowsheets solve these problems because they elegantly upload, share, and protect vital information. From digital patient sign-ins to medical charts to signature captures and more, electronic treatment flowsheets rapidly accelerate the time it takes to manage digital paperwork to allow for more time caring for animal patients.
My Files Are On-Site. Why Would I Need Them Online Instead?
While it may seem reassuring to have all your client paperwork at your fingertips in a filing cabinet, there are many reasons why paper files slow down hospital response times and communications.
Say, for instance, a female pet owner brings in a dog with an emergency–the dog may be treated and receive a new file even if he’s visited at a prior time with the owner’s husband. Now, there are two files on the same animal that may–or may not–be reconciled.
Or, say you need to send appointment reminders for routine visits or follow-ups to your thousands of clients. There is no way to track those requests with paper files that is not incredibly time-consuming.
Also, should there be any catastrophic situation to the physical location of your hospital, all of your patient files will most likely be lost forever. Fires, floods, mold, and natural disasters can destroy hospitals and their records if they are on-site.
Why Switch to a Cloud-Based System if My Hospital Has an On-Site Server?
The aforementioned point about losing files in a catastrophic situation does not just apply to paperwork–any of those events could destroy your servers as well. What’s worse is that servers degrade over time, so the expense of maintaining and upgrading them regularly is particularly costly given this vulnerability.
Also, on-site servers are far more susceptible to data breaches, corruption, and deterioration in ways that cloud-based systems are not. Having all of your medical information on a cloud-based system alleviates all of these issues and still allows you to have more efficient workflows.
How Can I Measure if Electronic Flowsheets Are Better?
The simple answer is analytics. With cloud-based veterinary software, you can easily track the performance of your workflows, your communications, and your task completion rates to eliminate any inefficiencies. With these data insights, you can then set performance goals to provide better care to your animal patients and better service to your clients.
One of the best benefits of electronic treatment flowsheets is financial–digital record audits that find missed billing, non-payments, and lost fees can boost revenue with little effort. The less time doctors and medical clerks spend tracking down this information, communicating it to the client, and following up, the more time the hospital can spend on growing and serving its patient pool.
Ready to switch to a cloud-based system to have electronic treatment workflows? Request a demo.